BOOKING
Children are charged as an additional person and do not stay free. 
The dates of your booking will be held once we have received proof of payment of a deposit equivalent to one (1) night's stay. Deposits are required to confirm bookings and must be paid within 24 hours upon initial reservation. The full balance of your stay must be paid upon check-in at Amakan. 
When you submit a booking via Booking.com you will receive a booking summary to the email address you have provided at the time of booking. This does not mean you are confirmed. A confirmed booking will occur once we have received proof of payment (scanned copy or photo of deposit slip or Paypal payment confirmation) from Booking.com. If you would like to expedite your reservation confirmation, please email us at reservations@amakan.ph.
Deposits are non-refundable.

CANCELLATIONS
Any cancellation or amendments to your booking arrangements must be sent to us by email at reservations@amakan.ph and will be considered and responded to within 24 hours.
Cancellation due to bad weather or any acts of God related incident will be considered for re-booking, subject to availability.
Cancellation made by hotel management or owners will result in a full refund. We will inform you as soon as possible if we need to make any significant changes to your confirmed bookings or cancel them.
The guest will be charged the total price of the reservation if they cancel anytime for non-refundable bookings.
Cancellation exceptions are allowed for the following circumstances: A) COVID related cancellations and B) Advance cancellations: No fees charged for bookings canceled 4 weeks before arrival.

ARRIVAL AND DEPARTURE TIMES
Check-in time is 2 PM onward. Early check-in is subject to room availability.
Our check-out time is 12 NN. Late check-out can be requested subject to availability of the room at an additional PHP 200.00 per hour.


PRICING
We reserve the right to amend advertised prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. At the time of booking you will be informed of prices applicable. VAT of 12.00% and the Service fee of 5.00% is not inclusive and will be added on top of the room rate.
The El Nido Eco-Tourism Development Fee (ETDF) is not purchased through Amakan. When you go on an island hopping tour in El Nido, you will be asked by your booking office or your tour guide to pay an “eco tax” or “eco fee”. Its price is of 200PHP. You will then get a receipt made at your name, valid for 10 days.


SPECIAL REQUESTS
If you have any special requests (for example dietary requirements or room location for seniors or PWD), please let us know at the time of booking. Accommodations will be subject to availability.
GROUP BOOKINGS
We have rooms available for groups of 6 persons. Kindly advise us when making the booking.
MAXIMUM NUMBERS
Please note that except by prior arrangement confirmed in writing (via email), only the number of persons specified on a booking confirmation may occupy a room.
YOUR RESPONSIBILITIES AND CONDUCT
You are responsible for informing us of any losses or damage to the property as soon as possible. Please note that you will be liable to pay us for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear).
If any guest behaves inappropriately, improperly, or illegally, we reserve the right to ask the guest and their party to leave the property before the end of their booking period. Any refund for doing so will be entirely at our discretion
The room key is your responsibility. Lost keys will be charged accordingly.
Smoking is not allowed inside the rooms. We encourage you to proceed to our designated smoking area at the garden lounge.
Children must be supervised at all times.
We operate on a quiet policy between 10:00 PM and 9:00 AM and request that noise levels be kept to a minimum between these hours. This is for your comfort as well as the comfort of our other guests.


HEALTH AND SAFETY
Following guidelines from the Department of Health (DOH) and the Department of Tourism (DOT):
We do regular, frequent and rigorous cleaning using disinfectants.
Our staff wear masks at all times in public spaces and we ask guests to do the same as per guidance from the Department of Health (DOH) and Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF).
Our public space tables and chairs are spaced out at least one meter from one another.
Several reminders about social distancing, wearing of masks, handwashing steps, etc. were placed inside the rooms as well as in the public areas.
We provide an isolation room for any guest showing symptoms of COVID-19.
We relay suspected COVID-19 infections to Municipal Health Office for proper actions.
This is a dynamic situation and we will continue to respond appropriately as new information is made available.

COMPLAINTS
We strive to make your stay as memorable and comfortable as possible. However, should any part of your stay not be to your satisfaction please address these concerns with us as soon as possible to reservations@amakan.ph so that we can address them immediately. We will always do our best to remedy any issues.

LIABILITY
Amakan accepts no liability for the theft, loss, or damage of items during your stay.

Privacy Policy

Last updated: March 14, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template.
Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions

For the purposes of this Privacy Policy:

    Account means a unique account created for You to access our Service or parts of our Service.

    Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Innscape Resorts & Suites Inc., 76 Jasmine Street, TS Cruz, Almanza II, Las Piñas, 1750, Metro Manila.

    Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    Country refers to: Philippines

    Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    Personal Data is any information that relates to an identified or identifiable individual.

    Service refers to the Website.

    Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    Website refers to Amakan, accessible from www.amakan.ph

    You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    Email address

    First name and last name

    Phone number

    Address, State, Province, ZIP/Postal code, City

    Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
    Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
    Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: Cookies by TermsFeed Generator.

We use both Session and Persistent Cookies for the purposes set out below:

    Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data

The Company may use Personal Data for the following purposes:

    To provide and maintain our Service, including to monitor the usage of our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

    To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    To manage Your requests: To attend and manage Your requests to Us.

    For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

    With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
    For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
    With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
    With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
    With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
    With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    Comply with a legal obligation
    Protect and defend the rights or property of the Company
    Prevent or investigate possible wrongdoing in connection with the Service
    Protect the personal safety of Users of the Service or the public
    Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us

If you have any questions about this Privacy Policy, You can contact us:

    By email: admin@amakan.ph